Please Leave Us a Review: How to Ask for Reviews and Improve Your Digital Presence

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90% of your customers are looking at your reviews before they visit your business. The reviews you have will impact 67.7% of their purchasing decisions.

And 84% of us trust reviews just as much as if someone we knew gave the recommendation.

Most businesses are beginning to understand the power of online reviews. What many business owners don’t know are how to ask for reviews.

Which is why you should keep reading this article. We’re sharing with you tips on how to ask for reviews to boost your reputation and increase your reputation.

How to Ask for Reviews in Person

The best way to ask for a review is to ask in person. It’s actually the easiest and most efficient way to get reviews for your business.

Especially if you’re in sales. Let’s say you own a plumbing business.

Your employee may spend three hours in someone’s home fixing their plumbing. During that time, your employee and customer get to know each other a little bit.

There’s a bond that’s been built. And when the employee is finished doing a great job all they need to do is ask for the customer to leave an online review while explaining how it helps other customers.

Then the employee should thank the customer.

Ask employees who work in a position where they build the deepest relationship with your customers to ask for reviews. You may not get them all, but every review helps!

Set Up Profiles on Review Sites

There are websites like Yelp where customers can leave their reviews. It’s easy to set up a profile and it’s free unless you want to pay for more services.

Here is a short list of sites. But don’t forget about social media sites as well as industry-specific sites you can find by doing an online search.

  • Angie’s List
  • Google Local
  • Yahoo Local
  • Citysearch
  • Trip Adviser

The more places you’re listed online, the easier it is for search engines and potential customers to find you. Now you have two reasons for taking the time to list yourself on another site.

How to Ask for Reviews on Facebook

It’s easy to learn how to ask for reviews from customers using Facebook. All you need to do is go to Facebook Business Manager found on your company’s Facebook page.

Click on Settings. It’s located at the top right-hand corner of the page on the white bar. Click “Reviews” and then select “Allow visitors to review this Page”. Save the changes.

Make sure the reviews tab shows up on your Facebook Business Page. Once reviews start coming in, it’s a good idea to check and respond to each one that comes in.

How to Get More Google Reviews

If you do nothing else, focus on getting reviews on Google. It’s the biggest search engine and people often head there first.

Once you’ve set it up, there are several ways to learn how to ask for a review from customers. Start by educating your customers on how to leave a review.

A printout in your office, an e-mail with instructions or even a blog article will all help educate your customers on how to leave a review. If you send an e-mail, personalize it so customers feel special.

Make the process easy. And if you want, offer an incentive such as 10% off an item for leaving a review.

Reviews Help Your Brand

Now that you know how to ask for reviews, it’s time to get started. Both good and bad reviews help brand your company and set you apart from your competition.

If you want more help with marketing and branding, we can help.

Click here to learn about all the services we offer.

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Sal
Graci

Digital Marketing Manager

Walkout Song: Piano Man – Billy Joel

Bio: Sal Graci is an experienced and enthusiastic marketing professional with a broad range of skills. He has more than 10 years of experience designing, developing, and implementing a variety of marketing campaigns and projects. Sal has a proven track record of helping companies grow and achieve their goals through his own agency and private companies.

Education: Sal graduated from St. Joseph’s University in 2004 with an M.Ed. in Instructional Technology. He specializes in search engine optimization, PPC, and the overall design and development of marketing strategies. He also has extensive experience with a variety of marketing automation tools like Hubspot, Active Campaign, and SendInBlue.

Community: Believing in staying active within the community, Sal performs musically for a variety of charity events including fundraisers for CHOP. He also donates and works with various food banks throughout the Philadelphia area.

In his free time… Sal enjoys playing with his band Good Night Graci and recording/writing music. He also has a love for sports and is a regular host on a bi-monthly podcast called Enough Said.