90% of your customers are looking at your reviews before they visit your business. The reviews you have will impact 67.7% of their purchasing decisions.
And 84% of us trust reviews just as much as if someone we knew gave the recommendation.
Most businesses are beginning to understand the power of online reviews. What many business owners don’t know are how to ask for reviews.
Which is why you should keep reading this article. We’re sharing with you tips on how to ask for reviews to boost your reputation and increase your reputation.
How to Ask for Reviews in Person
The best way to ask for a review is to ask in person. It’s actually the easiest and most efficient way to get reviews for your business.
Especially if you’re in sales. Let’s say you own a plumbing business.
Your employee may spend three hours in someone’s home fixing their plumbing. During that time, your employee and customer get to know each other a little bit.
There’s a bond that’s been built. And when the employee is finished doing a great job all they need to do is ask for the customer to leave an online review while explaining how it helps other customers.
Then the employee should thank the customer.
Ask employees who work in a position where they build the deepest relationship with your customers to ask for reviews. You may not get them all, but every review helps!
Set Up Profiles on Review Sites
There are websites like Yelp where customers can leave their reviews. It’s easy to set up a profile and it’s free unless you want to pay for more services.
Here is a short list of sites. But don’t forget about social media sites as well as industry-specific sites you can find by doing an online search.
- Angie’s List
- Google Local
- Yahoo Local
- Trip Adviser
The more places you’re listed online, the easier it is for search engines and potential customers to find you. Now you have two reasons for taking the time to list yourself on another site.
How to Ask for Reviews on Facebook
It’s easy to learn how to ask for reviews from customers using Facebook. All you need to do is go to Facebook Business Manager found on your company’s Facebook page.
Click on Settings. It’s located at the top right-hand corner of the page on the white bar. Click “Reviews” and then select “Allow visitors to review this Page”. Save the changes.
Make sure the reviews tab shows up on your Facebook Business Page. Once reviews start coming in, it’s a good idea to check and respond to each one that comes in.
How to Get More Google Reviews
If you do nothing else, focus on getting reviews on Google. It’s the biggest search engine and people often head there first.
Once you’ve set it up, there are several ways to learn how to ask for a review from customers. Start by educating your customers on how to leave a review.
A printout in your office, an e-mail with instructions or even a blog article will all help educate your customers on how to leave a review. If you send an e-mail, personalize it so customers feel special.
Make the process easy. And if you want, offer an incentive such as 10% off an item for leaving a review.
Reviews Help Your Brand
Now that you know how to ask for reviews, it’s time to get started. Both good and bad reviews help brand your company and set you apart from your competition.
If you want more help with marketing and branding, we can help.
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